Nicola Amiss

Client Director, Capita Learning

Nicola is an experienced Commercial Leader who has worked in executive roles in professional services organisations for the past 27 years. A lifelong learner, her leadership career includes working for listed organisations, private enterprises (founder/ owner) and private equity owned business including British Airways, Informa, Huthwaite, Richardson, Imparta, Learning Technologies Group (LTG), Merryck and Capita.

Nicola has built GTM strategies, restructured teams implemented sales processes and global key account management strategies. She has coached Sales Managers and developed and delivered consultative selling skills and strategies.  She has been a champion of talent development and a mentor and coach for commercial and services professionals.

Approach

As a Commercial Leader and Client Partner, Nicola strives to make the greatest difference for her customers and teams through collaborative conversations and thought partnership that genuinely helps the customer realise value they would not otherwise have seen. She partners with clients to explore new or different ways to achieve their most important objectives and brokers expertise and capabilities within Capita to help the customer at their moment of need.

Her approach with her teams focuses on a strength based philosophy, helping individuals unlock their full potential to become the very best version of themselves, positively impacting stakeholders, customers and shareholders. Nicola is an Executive Coach and studied with Henley Business School.